Privacy Policy

AstroVira (“AstroVira”, “Company”, “We”, “Us”, “Our”) respects your privacy and is committed to protecting the information shared by users (“You”, “Your”) who access or use our website https://www.astrovira.in, services, courses, workshops, and digital content.

This Privacy Policy explains how we collect, use, store, process, and protect your information.

By accessing or using our website or services, you expressly agree to this Privacy Policy.

1. Scope of This Policy

This Privacy Policy applies to:

  • Website visitors
  • Registered users
  • Course participants
  • Webinar and workshop attendees
  • Any person interacting with AstroVira through online or offline channels

If you do not agree with this policy, please discontinue use of our services.

2. Information We Collect

2.1 Personal Information

We may collect the following information when you register, enroll, or contact us:

  • Name
  • Email address
  • Phone number (including WhatsApp)
  • Billing and payment details
  • Address and location details
  • Course enrollment and participation data

Providing this information is voluntary; however, refusal may limit access to our services.

2.2 Automatically Collected Information

We may automatically collect:

  • IP address
  • Device and browser details
  • Operating system
  • Website usage patterns and interaction data

This information is used for analytics, security, and service improvement purposes.

3. Purpose of Data Usage

We use your information to:

  • Provide and manage courses, workshops, and services
  • Process payments and issue confirmations
  • Send updates, reminders, and important service notifications
  • Communicate via email, WhatsApp, SMS, phone calls, or push notifications
  • Improve our website, content, and user experience
  • Comply with legal and regulatory obligations

4. Legal Basis for Processing (GDPR Alignment)

We process personal data based on:

  • User consent
  • Contractual necessity
  • Legitimate business interests
  • Legal compliance

By using our services, you consent to such processing.

5. Communication Consent

By registering or providing your contact details, you explicitly consent to receive communications from AstroVira via:

  • Email
  • WhatsApp
  • SMS
  • Phone calls
  • Push notifications

These may include transactional, educational, and promotional communications.

You may opt out of promotional messages, but service-related communication cannot be disabled.

6. Cookies & Tracking Technologies

AstroVira uses cookies and similar technologies to:

  • Improve website performance
  • Understand user behavior
  • Enhance user experience

Disabling cookies may affect website functionality. AstroVira is not responsible for such limitations.

7. Data Storage & Transfers

  • Your data is stored on secure servers, primarily located in India
  • If you access our services from outside India, your data may be transferred and processed in India or other jurisdictions
  • By using our services, you consent to such storage and transfers

8. Data Security

We implement reasonable administrative and technical safeguards to protect personal data.

However:

  • No system is completely secure
  • Data transmission is at your own risk
  • AstroVira is not liable for unauthorized access beyond reasonable control

9. Data Sharing & Disclosure

We may share information with:

  • Payment gateways
  • Technology and hosting partners
  • Communication and analytics service providers
  • Legal or regulatory authorities when required

We do not sell personal data. Sharing is limited to business and legal necessities.

10. User Rights

Subject to applicable laws, you may:

  • Request access to your personal data
  • Request correction of inaccurate data
  • Withdraw consent (which may limit services)

Requests can be sent to support@astrovira.in.
AstroVira reserves the right to verify identity before acting on requests.

11. Third-Party Links

Our website may contain links to third-party websites or tools.
AstroVira is not responsible for the privacy practices, content, or security of third-party platforms.
Users access such links at their own risk.

12. User Responsibility & Accuracy

You are responsible for ensuring that:

  • Information provided is accurate and lawful
  • You have authorization to share third-party information

AstroVira is not liable for consequences arising from incorrect or unauthorized data provided by users.

13. Confidentiality & Limitation of Liability

AstroVira is not responsible for:

  • Third-party data breaches
  • User negligence
  • Unauthorized disclosures beyond reasonable control

Use of the website and services is at your own discretion and risk.

14. Policy Updates

AstroVira may modify this Privacy Policy at any time without prior notice.
Changes will be effective immediately upon posting on the website.
Continued use of our services implies acceptance of the updated policy.

15. Governing Law

This Privacy Policy shall be governed by the laws of India.
Courts in Bangalore, Karnataka shall have exclusive jurisdiction.

16. Contact Information

For any privacy-related queries, please contact us at:

Website: https://www.astrovira.in
Support Email: support@astrovira.in

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