Refund & Cancellation Policy

At AstroVira (“Company”, “We”, “Us”), we provide digital educational services including online courses, workshops, webinars, and learning materials. Please read this policy carefully before making any purchase.

By enrolling in or purchasing any service from https://www.astrovira.in, you acknowledge and agree to this Refund & Cancellation Policy.

All purchases made on AstroVira are final and non-refundable.

Once a payment is successfully completed, no refunds, cancellations, chargebacks, or transfers will be permitted under any circumstances.

1. No Refund Policy

All purchases made on AstroVira are final and non-refundable.

Once a payment is successfully completed:

  • No refunds
  • No cancellations
  • No chargebacks
  • No transfers

will be permitted under any circumstances.

2. Reason for No Refund

AstroVira follows a strict no-refund policy because:

  • Seats are limited and reserved upon purchase
  • Digital content and access are delivered immediately
  • Live sessions require prior planning and resource allocation
  • Course materials, intellectual property, and access credentials are shared post-payment

3. Non-Eligibility for Refund (Including but not limited to)

Refunds will NOT be provided for:

  • Change of mind after purchase
  • Inability to attend live sessions
  • Personal, professional, or health reasons
  • Internet or device issues
  • Dissatisfaction with course content or teaching style
  • Partial attendance or non-attendance
  • Missed sessions or late joining
  • Time zone issues
  • Failure to read course details before enrolling

4. Token / Seat-Blocking / Advance Payments

  • Any token amount, advance payment, or seat-blocking fee is strictly non-refundable
  • This applies even if the full course fee is not paid later

5. Live Sessions & Recordings

  • No refunds for live-only programs, whether attended or missed
  • If recordings are provided, access does not make the purchase refundable
  • Recording availability is subject to program rules and not guaranteed

6. Course Access & Termination

  • AstroVira reserves the right to revoke access in case of policy violations
  • Termination of access does not entitle the user to any refund

7. Program Changes or Rescheduling

AstroVira reserves the right to modify:

  • Program structure
  • Schedule
  • Faculty
  • Content format

Such changes do not qualify for refunds.

8. Exceptional Circumstances

In rare cases where a program is permanently discontinued by AstroVira:

  • We may, at our sole discretion, offer:
    • An alternative program, or
    • A credit for future use
  • Cash refunds will not be issued

9. Chargebacks & Payment Disputes

Initiating a chargeback without contacting AstroVira is considered a breach of terms.

We reserve the right to:

  • Block access permanently
  • Take legal or recovery action if required

10. Final Decision Authority

All decisions related to refunds, credits, or exceptions lie solely with AstroVira and are final and binding.

11. Contact Information

For any questions regarding this policy, please contact:

Website: https://www.astrovira.in
Support Email: support@astrovira.in

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